Thursday, October 8, 2009

Not paid for Mossman yet ...

.. the person responsible (apparently) was on leave .. now she is back from leave the assertion is that there are no signed timesheets to go with my invoices.

Interesting .. I stapled the time sheets to my invoices and personally observed the timesheets being signed off while at Mossman. I wonder how the invoices managed to get where they should have but the signed timesheets didn't.

Cheryl, while you are getting paid a regular wage to handle these things I am living off a line of credit because the system you work with fails miserably to respect the needs of the locum doctors. I know you are not necessarily personally responsible for this but you are now in the "firing line" ... I look forward to your speedy resolution of this matter.

This is not the first time QH in general and Cairns District in particular has been excessively slow in paying for work done.

I am curious to see if my Gladstone payment is made on the 15th of this month as it should be under the new "policy" arrangement where a third party handles the payments. I was informed that "receive the invoices by 10:00am Monday" is actually "if you want to be paid by the 15th of the month, all invoices/signed timesheets must be in before the end of the previous month".

/sigh

*edit

15th October - paid as expected by GN for my first "third party" payment for Gladstone, and the monies for Mossman appeared in my account same day. Was a good day to pay bills !

3 comments:

Juliet said...

Hi John
Juliet here, did a couple of days with you at Mossman. I too have major hassles getting paid by mossman, always some drama. They disputed my last invoice with the call backs, eventually cherryl told me to put it all together, not separate out days and call backs, but still not paid...
Is that HR policy supposed to apply to all Qld health hospitals as Cooktown told me not heard of it!

John said...

hmm ... I am curious to follow through on what the attitude of far north is .. the implementation of the locum payment policy was certainly not without its "moments" and it appeared initially there was going to be a regional revolt with a refusal to adopt the policy. Central Queensland seems to be accepting the party line for the moment, but I have heard from reliable sources that the policy is being reworked to attempt to placate the regions.

It is going to be interesting times for the three weeks I am up there over Christmas/New Year. There will be some "deep and meaningful" conversations with Sue about the new policy and ensuring that prompt payment is made to those who make the effort to do what is a most challenging locum.

Juliet said...

spoke to Cherryl again today, said it had been approved with callbacks as per original invoice and should be going to accounts today..(for mid oct)
am actually at Mossman again today
Sue can't do much once she's signed it off, hassles with her own pay too,